playexchange
playexchange
Share
Add to wishlist
This app is available for your device
playexchange
This app is available for your device
Contact
+91 6833899106
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. Once logged in, you won't need to remember passwords or use email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the designated time to pass before contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number. If the number has changed, send your correct KYC details to the customer support via email to assist with account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and play the updated app with ease. Once installed, you can start playing the newly updated version of the app.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw the money you've earned from gaming, with bonuses excluded from withdrawal. This means you can't withdraw bonus amounts, only the cash you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick processing time, typically ranging from 30 minutes to 3 hours. However, occasional delays in payment processing may occur, in which case users may need to wait for up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's delayed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Our platform is designed with the convenience and security of the user in mind. We offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring secure and uninterrupted transactions. Our users can enjoy a seamless and hassle-free experience, knowing that their financial information is protected and their transactions are processed efficiently. In addition to our secure transaction processing, we also prioritize customer support. Our dedicated team is available 24 hours a day, 7 days a week, to assist with any questions or issues that may arise. Whether it's a query about a specific payment method or a problem with a transaction, our team is always ready to help. We understand that every user has unique needs and concerns, and we strive to provide personalized support to ensure that our users feel confident and supported throughout their experience with our platform.
We prioritize the importance of convenience and security, which is why we offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This allows you to have a seamless transaction experience. Our user-friendly interface makes navigation effortless, whether you're using a desktop or a mobile device. With multiple payment options available, you can quickly and easily fund your account, and then access your funds whenever you need them. Our secure and reliable system ensures that your transactions are protected and processed efficiently, giving you peace of mind. Additionally, our mobile-friendly design allows you to manage your account and make transactions on-the-go, providing you with maximum flexibility and convenience.